Privacy Policy

What information do we collect?

We collect personally identifiable information from you when you send us an email. When ordering, registering, or accessing a trial to products on our site, as appropriate, you may be asked to enter your name, address, email address and other identifying contact information in order to fulfill your request. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To satisfy an order placed by you on our website
  • To personalize your experience: your information helps us to better respond to your individual needs.
  • To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

When you upload content to be translated by our Service, you agree that we may host, store and reproduce your content as necessary to provide our Service, and use your content to improve our Service. When processing your content, we take steps to help preserve your privacy.

?How do we protect your information?

We use commercially reasonable physical, managerial, and technical safeguards, consistent with standard industry practice, to preserve the integrity and security of your personal information.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser to capture and remember certain information. We may use some combination of cookies, javascript, and Adobe Flash to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We will not disclose or use your personal information except as otherwise provided for by this Policy.

Children’s Online Privacy Protection Act Compliance (COPPA)

We are in compliance with the requirements of COPPA, we do not collect any information from anyone under 13 years of age. Our website and products are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the privacy policy modification date. For revisions to this Policy that may be materially less restrictive on our use or disclosure of the personal information you have already provided us, we will attempt to obtain your consent before implementing such revisions with respect to such information.

Contacting Us

If there are any questions regarding this privacy policy you may contact us at: support@xoi.com.