With XOi, your service technicians are equipped with mobile, tablet, or wearable tech devices that run our applications to communicate with experts, connect with decision-makers, document work performed, and increase overall efficiency. Communication is exchanged and information is delivered and accessed through Vision™, XOi’s integrated cloud-hosted software platform.
Armed with the understanding of your optimal workflow, we will work with you to harness the power of real-time video, audio communication and content sharing to unlock business opportunities and boost revenue.
Every day, your field service teams encounter situations that could be meaningful to stakeholders inside and outside of your organization.
Our integrated solution connects field technicians with interdepartmental resources, lets them communicate with experts, allows managers to monitor efficiencies, gives customers a tool to make informed decisions, and creates valuable documentation for future reference and training purposes.
We will partner with you first to analyze your workflow and identify opportunities for optimization. Then, we develop a personalized strategy for successful deployment, training, and adoption.