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Join the XOi team!

Are You Awesome? Come Work With Us!
Our focus is to bring value and simplicity to our customers in the skilled trades, an industry historically underserved by technology. We strive to create an environment for our employees that nurtures growth and success with the customer always front of mind. We are committed to providing a workplace of creativity and collaboration every day in every way.

All Access

From the technology we provide our customers to the camaraderie of our employees, our goal is to facilitate an open, honest, and transparent environment. We look for quality people with a voice that wants to be heard.


Support for Success

We feel that micromanaging suffocates innovation. We hire hard-working people with great ideas and support them 100%. It’s a fast-paced environment, and every day is different, which is exactly how we like it.



We welcome different points of view and celebrate them. When a group of people work together respectfully, great things happen.

Life at XOi
  • Join a great team at an early-stage, fast-growing software company where you can make a real difference
  • Comprehensive insurance plans
  • Monthly wellness allowance
  • Flexible paid time off
  • Paid volunteer time
  • Learning & professional development
  • Work in the historic and centrally located Marathon Village in Nashville, TN
  • Participate in team outings, events, and general fun!
Core Values

We put ourselves in technicians’ work boots.

We’re always hungry, never satisfied.

We embrace a willingness to learn and take action.

We are critical thinkers.

We constantly strive for excellence in our craft.

We always do the right thing, even when it’s hard.

Job Postings

As an XOi Account Executive, you will play a key role in driving additional growth by sharing our powerful message with the market and acquiring new XOi customers.

We are looking for professionals with a passion for customer support to join the XOi team in delivering
world-class customer solutions. At XOi, we believe that the ultimate customer experience comes not only from the product itself and responsive support as needs arise, but also from our ability to anticipate what those needs might be and deliver appropriate solutions proactively.

We are looking for a creative, highly motivated individual to join the XOi team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers. As a CSM, you will serve as program manager and strategic advisor to assigned accounts, meaning you will be the face of XOi Technologies to these customers throughout the term of their agreements.

We are looking for a strategic and highly motivated individual to join the XOi customer success (CS) team as our CS Operations Manager. This role will be primarily responsible for developing, optimizing, and
managing the operational processes, reporting, tools, and documentation leveraged by the CS team to deliver customers a best-in-class experience. 

XOi is seeking a detail-oriented Data Analyst for a 6-month contract to work alongside the XOi analytics team. Data is our most valued asset, and in this position, you will be a key contributor to the team, providing direct value to our customers every day. A major component of this role will be working within the XOi platform’s knowledge repository to align resources for optimal customer access and usability.

As a Full Stack Engineer on the analytics team, you will build applications and data pipelines to curate and organize XOi’s data. Data is our most valued asset, and in this position, you will be a key contributor to the team. You’ll build applications using technologies such as React, GraphQL, and Python (AWS Lambda).

XOi is seeking a detail-oriented HVAC / MEP Expert for a 3-month contract to work alongside the XOi analytics team. As part of our goal to help contractors bridge the growing skilled trades gap, we are in the process of leveraging machine learning to enable our platform to understand language specific to the MEP trades (mechanical, electrical, and plumbing). A large part of this process requires having someone on staff with a deep understanding of the industry language to effectively mark up service tickets submitted by customers and provide recommendations to help the system learn.

We are looking for a creative, highly motivated individual to join our team as a Marketing Manager, playing a crucial role in supporting our sales and marketing departments. The primary goal of this position will be to develop and execute effective strategies to drive engagement and sales. This person will be responsible for identifying and implementing specific marketing activities, along with monitoring, measuring, and responding to the results of these efforts.

The Product Engineering team is responsible for the creation and quality of the XOi Vision platform. We’rel ooking for a Senior Cloud Engineer to play a key role in building and maintaining the platform and services that support our mobile and web application. We are a group of talented and passionate people who care deeply about our customers and end users. We use best-of-breed engineering tools and practices to constantly deliver a high-quality product to our users to solve their real-world problems. Our primary systems are written in Python and run in AWSLambdas. We develop our APIs with GraphQL; and interaction with JavaScript, React, and other front-end technologies is a regular component of our work.

Product Management is responsible for working with stakeholders to create products that delight customers. We are looking for a creative, highly motivated individual to join XOi as Senior Product Manager, primarily responsible for leading the product team in establishing stable product management practices, including prioritization, feature definition, and roadmap planning. Reporting directly to the Chief Product Officer, this person will play a key role in managing the product team to capture customers’ needs and define products that surpass customers’ expectations. The candidate should be familiar with user testing, usability testing, prototyping, and market validation. They will work closely with the VP of Engineering to establish healthy backlog grooming, planning, and retrospective practices.

The Test Automation Engineer is a functional expert in the field of software quality assurance and automated testing. Primarily, this person will focus on performing test case automation, identifying and analyzing software defects, and generating related quality reports. Additionally, they will assist with the creation and enhancement of test automation processes and procedures, as well as participate in all test automation-related activities for approved projects, system improvements, and ad-hoc or emergency requests.

If any of the positions above describe and interest you, please email your resume to careers@xoi.io for consideration.