Written By:
Evans Knowles
Category:
Date:
04/21/2020

Tech leader XOi continues to equip TDIndustries with tools for efficiency and top customer experience


TDIndustries extends contract with XOi Technologies to boost transparency and trust for maintenance, facilities management and construction customers.

NASHVILLE, Tenn. – April 17, 2020 – XOi Technologies, providers of a cloud-based mobile application that connects field service contractors with an industry-leading online knowledge base and empowers them to complete more service requests, has announced the extension of its successful relationship with TDIndustries, the leading provider of maintenance, facilities management, and mechanical construction services throughout the Southwest United States.

With XOi’s AI-powered technology, TDIndustries is able to offer its innovative Visual Intelligence software platform, which allows customers to monitor repairs, instantly access recommendations and plan for future capital expenditures.

“We are a servant leadership company, which means we are always actively looking to find ways to build relationships with our customers,” said Chuck Swallow, vice president of strategic accounts at TDIndustries. “Our Visual Intelligence powered by XOi Technologies offers wonderful advantages to our operational processes, but its biggest impact is that it provides a new way to build trust between our technicians and owners. That direct benefit cannot be overstated.”

Visual Intelligence offers TDIndustries an easy-to-use and accessible platform that empowers field technicians to connect with customers remotely through video and photo reports. Customers can also provide immediate video and photos to coordinate a diagnosis before a service call.

“Companies like TDIndustries realize there’s an urgent need to incorporate personalized technology into their operations,” said XOI Technologies founder and CEO Aaron Salow. “The shortage of workers in the skilled trades is 6 million and growing. Solutions like Visual Intelligence help forward-thinking businesses be more efficient and continue delivering industry-leading customer experience, and those factors provide crucial value for companies that want to stand out from their competitors.”

For more information, visit www.xoi.oi.

About XOi Technologies

As one of the fastest growing startups in Nashville, Tennessee, XOi Technologies is changing the way field service companies in the mechanical, electrical, and plumbing industries capture data, communicate with stakeholders, and service their customers. XOi Vision is a cloud-based mobile application that puts the resources remote field technicians need in the palm of their hands through access to a comprehensive library of manuals and diagrams, training content, and the ability to facilitate real-time remote video support. Workflow automation ensures every job is accurately and visually documented for both internal record and external customer transparency. Through artificial intelligence, Vision simplifies technicians’ work, validates consistent quality, and transforms the customer experience. To learn more, visit www.xoi.io.

About TDIndustries

Beginning in 1946, TDIndustries, Inc. (TD) started as a three-person air conditioning distributor based in Dallas, Texas and has grown to a $700 million business with more than 2,700 employees providing maintenance, facilities management, and mechanical construction services throughout the Southwest. Specializing in the full life-cycle of the building (engineering, construction, operation, and maintenance), TD has a fleet of more than 400 vehicles helping to maintain facilities throughout the southern United States. With a heavy concentration in Texas and Arizona, TD has the resources to support owners from a standalone, single-business building to sprawling corporate or university campuses.

Using our Visual Intelligence platform, powered by XOi Technologies, we provide modern facility maintenance reporting through video and photo documentation. This allows our customers to monitor repairs, instantly access recommendations, and plan for future capital expenditures.  To see this system in action, go here: TD Visual Intelligence.

For more information about TDIndustries, visit www.TDIndustries.com.

Media Contact for XOi Technologies:

Heather Ripley, Ripley PR

(865) 977-1973

hripley@ripleypr.com


Are you looking for a better solution for job site documentation and technician support? We'd be happy to show you how XOi could benefit your field service business. Schedule a demo today!