Lee Company: The Largest Mechanical Contractor in Tennessee

CUSTOMER PROFILE
Location:  Nashville, TN
Website:  www.leecompany.com
Industry:  Residential & Commercial Facilities Solutions
Size:  1000+ employees
Deployment: Summer, 2015

Resources
XOi – Lee Company Case Study
Video: Jomi Hold, Lee Company Service Technician
Video: Lee Company Remote Support

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As the largest mechanical contractor in Tennessee, Lee Company has served businesses and families in the region for over seventy years. Their experienced HVAC repair technicians, electricians and plumbers serve residential customers while their professional engineers, certified construction and facilities managers lead field personnel in serving commercial customers. As a growing enterprise, Lee Company is always looking for ways to expand their business and improve their quality of service. That’s what led them to XOi.

XOi Deployment Outcomes for Lee Company:

$20 ROI per $1 invested
$500 saved via telepresence per tech per month
$2,500 incremental sales per tech per month
Retained employee expertise
Increase in new applicants
Decreased costly follow-up calls
Increased daily service calls