Written By:
XOi Technologies
Category:
Date:
05/01/2018

Davisware + XOi = A Partnership with ‘Superhero’ Status for Field Services

 

XOi Technologies and Davisware, Inc. announce today that they have formed a strategic partnership to offer customers a fully-integrated solution for capturing, sharing and saving visual intelligence from technicians in the field using XOi’s Vision™. This partnership represents a continuing effort by both companies to help field service providers in the mechanical, engineering, and plumbing (collectively MEP) space streamline, manage and scale field services through technology.

XOi Technologies is the leading provider of visual intelligence solutions built specifically for the modern field service technician. The company’s central flagship product, Vision™, integrates with the over 20 leading providers of field service management software, and is looking forward to being able to add Davisware to that list.

“We are thrilled to welcome Davisware into the XOi family. We’ve been impressed with everything Jennifer and Dan Davis and their team are doing to prepare their customers for the future and at the same time make an impact on revenues today. We’re confident this will be an instant win for Davisware customers, and we’re excited to work with them,” says Aaron Salow, Founder and CEO, XOi Technologies.

The integration between Davisware solutions and XOi will allow Davisware customers to use any mobile device to document, communicate, and record field data and then to use machine learning, optical character recognition (OCR), and natural language processing (NLP), to instantly tag and categorize the data.

“We are committed to continuing to add to our tech offering in ways that really benefit the customer. Our customers will now have the means to collect data in the field and turn that into business intelligence in real-time.” says Jennifer Davis, CEO of Davisware. “This is a clear win for our customers.”

The XOi Vision™ platform provides an evidence-based approach to record-keeping, and ensures that field service techs can clearly communicate job requirements, progress, and circumstances through the lifecycle of the relationship. Videos and still images, captured using small cameras attached to safety glasses or wearable action cameras, can then be added to customer-facing records so they can see what’s been done to ensure they’re paying for the correct services. For Davisware customers, this also means easier recording keeping and expanded data utilization.

Attending the Davisware User Conference Next Week? Come Meet Us!

We are excited to get this new integration underway and become your technology partner. If you’re attending the 2018 Davisware User Conference next week, come by our booth to learn more about XOi and the plans for our partnership with Davisware products over the next year. And make sure to attend one of our sessions. See the schedule below:

  • Monday, May 7, 4:45-5:15pm in the Red Oak Ballroom
    • Topic: Does “Good” Service, a Clean Van, and a Tucked in Shirt REALLY Set You Apart?
  • Tuesday, May 8, 8:30-9:30am
    • XOi Breakout Session with S2K Vision
  • Wednesday, May 9, 1:30-2:30pm
    • Topic: Meet one-on-one with XOi and learn more about what we can do to create a better ROI in your business

About Davisware, Inc.

Davisware, Inc. was founded in 1988 by Dan and Jennifer Davis. Since inception, Davisware has employed a service-first approach and upholds their continuing mission of offering the best, all-inclusive technology products to serve their users’ unique business needs. By closely working with their U.S. and Canadian customers, as well as partnering with the best technology providers in the industry, Davisware provides cutting-edge technology solutions to service-oriented businesses, contractors, distributors and manufacturers that are critical to growth and success of their businesses. Davisware’s premier product lines include GlobalEdge (GE), S2K Vision, GlobalWarrenty (GW), and Wintac.

About XOi Technologies


XOi Technologies is the creator of Vision™, the modern technology platform built for the unique needs of the field service technician. Businesses need technology to make jobs more efficient, to regain trust with the customer, and to leverage the retiring knowledge base for the next generation. Vision™ empowers a tech to use a portable device in the field to solve problems faster by enlisting the entire team, to build trust and transparency with the customer, and to automate and identify content captured in the field. Leading Field Service Management companies like Astea International, DataBasics, and Field Connect are integrating Vision™ into their systems to complete the communications cycle and leading Field Service teams like The HMC, TDIndustries and MacDonald-Miller are leveraging Vision™ to generate more revenue.


 

Using any mobile device, Vision™ empowers your technicians to solve problems faster, delight your customers — and increase your bottom line.